FAQ

Frequently Asked Questions

How do I download my purchased assets?

How will I receive updates to the assets?

Will I receive an Asset Store / Marketplace voucher if I purchase from the store?

Can I get are refund?

When does the Synty Store have sales?

Can I transfer my assets from another store to the Synty Store?

Can I buy individual assets from a pack?

Do you have discounts for Education?

Do you do paid contract/custom work?

Can I use these assets for commercial games?

Custom License for Metaverse?

Custom License for NFT/Blockchain?

Do you have a roadmap for future asset pack releases?

Do the asset packs include animations?

Can I edit the assets?

What applications do you use to create the assets?

Can I have your assets for free?

Can we give you profit share of our game in exchange for free assets?

Do you sell any animals?

Do you take pack suggestions/Ideas?

Do you have any ETA on asset releases?

Can I use your screenshots and trailer for my Kickstarter or game?

Can I sell 2D renders of your assets?

How do I animate a character in Unity?

How do I import the assets into Unity?

Will the POLYGON Assets run on a mobile?

How do I light my game to look like your screenshots?

Do you assets work with the URP (Universal render pipeline)?

Can I get the source files?

How do I import the assets into Unreal?

Do the characters use the Unreal Skeleton?